Question 1

Requirements

Accepted Answer

- **Pro ($29/mo)** or higher subscription - Free users cannot send or receive direct messages

Question 2

Starting a Conversation

Accepted Answer

1. Visit any user's profile 2. Click **Message** button 3. Type your message (1–5,000 characters) and send If a conversation already exists with that user, it opens the existing thread.

Question 3

Reply to Messages

Accepted Answer

Quote and reply to specific messages in a thread — the original message appears as a preview above your reply.

Question 4

Soft Delete

Accepted Answer

Delete individual messages. The message is hidden from your view but marked as deleted (the thread structure is preserved).

Question 5

Unread Count

Accepted Answer

A badge in the navigation shows your total unread messages across all conversations. Mark conversations as read individually or view them to auto-mark.

Question 6

Message Privacy Settings

Accepted Answer

Control who can message you via **Settings > Privacy**: | Setting | Who Can Message You | |---------|-------------------| | **Everyone** | Any Pro+ user | | **Followers** | Only users you follow | | **Nobody** | DMs disabled | Users who don't meet your privacy settings receive a 403 error when trying to message you.

Question 7

Blocking Users

Accepted Answer

If you need to prevent specific users from contacting you: 1. Go to the user's profile 2. Click **Block** Blocked users: - Cannot send you new messages - Cannot start new conversations with you - Existing conversations become inaccessible

Question 8

Telegram Integration

Accepted Answer

When someone sends you a direct message, you can also receive a **Telegram notification** (if connected): - Notification includes sender name and message preview - You can reply directly from Telegram — your reply is relayed back as a platform DM See [Connecting Telegram](/help/telegram-connect) for setup.

Question 9

FAQ

Accepted Answer

**Q: Can I message someone who doesn't have Pro?** A: No — both sender and recipient must have Pro+ subscriptions. **Q: Is there a message length limit?** A: 5,000 characters per message. **Q: Can I send images in DMs?** A: Currently, DMs support text only. For sharing images, use the comments section on backtests. **Q: How do I report harassment in DMs?** A: Use the Block feature and contact support via the Support page if needed.

Question 10