Question 1

Plans Comparison

Accepted Answer

| Feature | Free | Pro ($29/mo) | Premium ($49/mo) | Private ($99/mo) | |---------|------|-------------|-------------------|------------------| | Backtests | 5/day | Unlimited | Unlimited | Unlimited | | Min Timeframe | 1m | 1m | 1s | 1s | | Max Period | 1 year | 3 years | 5 years | 5 years | | Optimization | — | 1 parameter | Full grid | Full grid | | AI Analysis | — | Yes | Yes | Yes | | AI Follow-up Chat | — | Yes | Yes | Yes | | Direct Messages | — | Yes | Yes | Yes | | Visibility | Public o

Question 2

Subscribing

Accepted Answer

1. Go to **Settings → Subscription** or visit the **Pricing** page 2. Select a plan 3. Click **"Subscribe"** — you'll be redirected to Stripe Checkout 4. Enter your payment details 5. After payment, your plan is activated immediately

Question 3

Managing Your Subscription

Accepted Answer

Click **"Manage Subscription"** in **Settings → Subscription** to open the Stripe Customer Portal where you can: - **Change plan** — upgrade or downgrade - **Update payment method** — change card details - **View invoices** — download past invoices/receipts - **Cancel subscription** — effective at the end of the current billing period

Question 4

Upgrading

Accepted Answer

When you upgrade: - The price difference is **prorated** — you only pay for the remaining days - New features are available **immediately** - Your backtest and AI message counters continue from where they were

Question 5

Downgrading

Accepted Answer

When you downgrade: - The change takes effect at the **end of the current billing period** - You keep your current plan's features until then - Private/confidential backtests become **public** if you downgrade from Private tier

Question 6

Canceling

Accepted Answer

1. Go to **Settings → Subscription → Manage** 2. Click **"Cancel Subscription"** in the Stripe portal 3. You retain access until the end of your current billing period 4. After expiration, your account reverts to the Free plan > **Note:** Cancellation doesn't delete your data. Your backtests, messages, and profile remain intact.

Question 7

Usage Tracking

Accepted Answer

Monitor your monthly usage in **Settings → Subscription**: - **Backtests used** — count of backtests today (Free: 5/day limit) - **AI messages** — count of AI chat messages this month Usage resets on the 1st of each month.

Question 8

FAQ

Accepted Answer

**Q: Can I get a refund?** A: Contact support within 48 hours of purchase for a full refund. After that, cancellation stops future charges but doesn't refund the current period. **Q: What happens to my data if I cancel?** A: All your data is preserved. You can re-subscribe anytime and everything will be as you left it. **Q: Do annual plans exist?** A: Currently, only monthly billing is available.

Question 9