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StratBase.aiStratBase.ai

Think it. Test it.

StratBase.ai does not provide financial advice or trading recommendations. AI only formalizes user ideas into testable strategy configurations for research purposes. Past backtesting performance does not guarantee future results. All trading decisions and associated risks are the sole responsibility of the user. This platform is not a broker and does not facilitate real trading.

© 2026 StratBase.ai · AI-powered strategy research and backtesting platform

support@stratbase.ai
Help Center/Account & Settings/Managing Your Subscription

Managing Your Subscription

👤Account & Settings
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Managing Your Subscription

StratBase.ai offers 4 subscription tiers with different feature sets. All payments are processed through Stripe.

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Plans Comparison

| Feature | Free | Pro ($29/mo) | Premium ($49/mo) | Private ($99/mo) | |---------|------|-------------|-------------------|------------------| | Backtests | 5/day | Unlimited | Unlimited | Unlimited | | Min Timeframe | 1m | 1m | 1s | 1s | | Max Period | 1 year | 3 years | 5 years | 5 years | | Optimization | — | 1 parameter | Full grid | Full grid | | AI Analysis | — | Yes | Yes | Yes | | AI Follow-up Chat | — | Yes | Yes | Yes | | Direct Messages | — | Yes | Yes | Yes | | Visibility | Public only | Public only | Public only | Public / Private / Confidential |

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Subscribing

  1. Go to Settings → Subscription or visit the Pricing page
  2. Select a plan
  3. Click "Subscribe" — you'll be redirected to Stripe Checkout
  4. Enter your payment details
  5. After payment, your plan is activated immediately
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Managing Your Subscription

Click "Manage Subscription" in Settings → Subscription to open the Stripe Customer Portal where you can:

  • Change plan — upgrade or downgrade
  • Update payment method — change card details
  • View invoices — download past invoices/receipts
  • Cancel subscription — effective at the end of the current billing period
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Upgrading

When you upgrade:

  • The price difference is prorated — you only pay for the remaining days
  • New features are available immediately
  • Your backtest and AI message counters continue from where they were
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Downgrading

When you downgrade:

  • The change takes effect at the end of the current billing period
  • You keep your current plan's features until then
  • Private/confidential backtests become public if you downgrade from Private tier
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Canceling

  1. Go to Settings → Subscription → Manage
  2. Click "Cancel Subscription" in the Stripe portal
  3. You retain access until the end of your current billing period
  4. After expiration, your account reverts to the Free plan

Note: Cancellation doesn't delete your data. Your backtests, messages, and profile remain intact.

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Usage Tracking

Monitor your monthly usage in Settings → Subscription:

  • Backtests used — count of backtests today (Free: 5/day limit)
  • AI messages — count of AI chat messages this month

Usage resets on the 1st of each month.

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FAQ

Q: Can I get a refund? A: Contact support within 48 hours of purchase for a full refund. After that, cancellation stops future charges but doesn't refund the current period.

Q: What happens to my data if I cancel? A: All your data is preserved. You can re-subscribe anytime and everything will be as you left it.

Q: Do annual plans exist? A: Currently, only monthly billing is available.

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Related Articles

  • Subscription Plans & Limits
  • Payment & Billing Issues
  • Dashboard Overview
Related Resources|Profile SettingsHelp Center