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Think it. Test it.

StratBase.ai does not provide financial advice or trading recommendations. AI only formalizes user ideas into testable strategy configurations for research purposes. Past backtesting performance does not guarantee future results. All trading decisions and associated risks are the sole responsibility of the user. This platform is not a broker and does not facilitate real trading.

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Help Center/Account & Settings/Changing Password & Email

Changing Password & Email

👤Account & Settings
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Changing Password & Email

StratBase.ai uses multi-step verification flows for changing sensitive account data. Each step requires a verification code.

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Changing Your Password (2-Step)

Step 1 — Initiate

  1. Go to Settings → Profile → Security
  2. Click "Change Password"
  3. Enter your current password
  4. A 6-digit verification code is sent to your email

Step 2 — Confirm

  1. Enter the verification code from your email
  2. Enter your new password (min 8 characters)
  3. Confirm the new password
  4. Click "Change Password"

Note: The verification code expires in 15 minutes and allows up to 5 attempts.

After Changing Password

  • All existing sessions are invalidated (you'll need to log in again on all devices)
  • 24-hour cooldown on affiliate payouts
  • 7-day cooldown on username changes
  • A confirmation email is sent with a "This wasn't me" link for emergency lock
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Changing Your Email (3-Step)

Step 1 — Initiate

  1. Go to Settings → Profile → Security
  2. Click "Change Email"
  3. A verification code is sent to your Telegram (if linked) or current email

Step 2 — Verify Identity

  1. Enter the code from Step 1
  2. Enter your new email address
  3. A second verification code is sent to the new email

Step 3 — Confirm New Email

  1. Enter the code sent to your new email
  2. The email change is complete

Note: You cannot change your email within 24 hours of changing your password.

After Changing Email

  • 24-hour cooldown on affiliate payouts
  • 7-day cooldown on username changes
  • Old email receives a notification about the change
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Verification Code Details

| Property | Value | |----------|-------| | Format | 6-digit numeric code | | Expiration | 10–15 minutes | | Max Attempts | 5 per code | | Storage | SHA-256 hashed (codes are never stored in plain text) |

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FAQ

Q: I didn't receive the verification code? A: Check your spam folder. If still missing, wait a few minutes and request a new code.

Q: What if I forgot my current password? A: Use the "Forgot Password" flow on the login page — a reset link will be sent to your email.

Q: Can I use OAuth (Google/Telegram) to skip password changes? A: OAuth accounts don't have a platform password. You can set one via "Forgot Password" if needed.

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Related Articles

  • Account Security
  • Profile Management
  • Account Recovery
Related Resources|Profile SettingsHelp Center